Tile: 03 Ploblems | BUSINESS ENGLISH: COMMUNICATE EFFECTIVELY IN THE WORKPLACE

POLL. PROBLEMS AT WORK

What is the biggest problem you have at work?

STARTING UP 03

PRESENT SIMPLE: NEGATIVE AND QUESTIONS

To form the present simple negative of most of the verbs, we use 'don't'/'doesn't' + verb. In questions, we use 'do'/'does'.

TYPICAL WORK PROBLEMS

SCRIPTS WEEK 5

Listen and read the scripts of the conversations that you have checked this week.

READING: SHOULD I STAY OR SHOULD I GO?

A man in not happy at his new job and he has to take a decision.

LANGUAGE FOCUS: HAVE

'Have' is used in descriptions and for talking about possession, relationships, or the state that someone or something is in.

SOME AND ANY

The words some and any are used when the speaker cannot specify or does not need/want to specify a number or an exact amount.

TELEPHONING: SOLVING PROBLEMS

Listen to four phone calls about problems with an order.

USEFUL LANGUAGE 3

Getting through, Answering, Introducing yourself, Stating a problem, Apologising, Getting details, Giving details, Finding solutions, Finishing the conversation.

SCRIPTS WEEK 6

Listen and read the scripts of the conversations that you have checked this week.

MACMILLAN DICTIONARY