GLOSSARY

A specific time or date by which you have to do something

To take action to do something, especially to solve a problem

A situation in which something happens later or more slowly than you expected

To take goods or mail to a place

The process of bringing goods or letters to a place

The amount of a product or service that people want, or the fact that they want it

One of the sections in a government, organization, or business that deals with one type of work

A first payment that you make when you agree to buy something expensive such as a car or house. The rest of the money that you pay later is called: the balance

Sweet food that you eat after the main part of a meal

To make a company, business, or industry bigger or more successful

Someone whose job is to manage all or part of a company, organization, or institution

A reduction in the price of something

Food prepared and cooked in a particular way

Someone whose job is to treat people who are ill or injured.

To move information to your computer from another computer system or the Internet