GLOSSARY

A building or group of buildings where large quantities of goods are produced using machines

If you get feedback on your work or progress, someone tells you how well or badly you are doing, and how you could improve.

Decisions on how money is spent or invested

To discover a fact or piece of information

The best and most important store that a company owns

Able to change or be changed easily to suit any new situation

A system in which workers choose the hours each day that they work, as long as the hours add up to the same fixed number of hours every week or month

A journey through air or space in a vehicle such as a plane

An organized event or meeting at which people discuss something